Through these new Life Cycle Services (LCS) contracts,
As a forerunner in its field, Metso has several hundred LCS contracts with key players in minerals processing globally. Equivalent to €13.9 million, the new contracts have been booked to Metso's Q1 2017 orders received. “Not all our clients in the Pacific Rim focus on the same opportunities or face the same challenges in the same way. That is why we at Metso Chile recruit, train and manage qualified teams that can offer solutions that meet different customer requirements. Through the LCS offering, we work together to reduce all unforeseen shutdowns,” said Claudio García, vice president of Services for Chile and Argentina.
“Our customers aim for increased reliability, availability and performance by partnering with a spare and wear parts original equipment manufacturer. By choosing Metso Life Cycle Agreements our customers get access to the competence and experience of skilled technicians, full service portfolio bundled with equipment, and an increased cost-effectiveness," said José Luis Olaeta, LCS manager. “We are fully committed to performance, and at the heart of great performance is knowledge. We utilise our deep knowledge and experience as an original equipment manufacturer, systems designed for the transfer of knowledge, and work practices optimised by performing diverse tasks. These new long-term maintenance contracts are the result of our ability to meet customers' needs regarding the mechanical maintenance of the crushing and screening plants, safely and on time," added Aldo Cermenati, senior vice president, Pacific Rim market area.