Terex Trucks is set to benefit significantly from new thinking and investment in its production processes, dealership networks, and customer support capability.
The Motherwell, Scotland-headquartered articulated and rigid truck manufacturer has been “refreshed” by its €123.5 million acquisition last year by Volvo Construction Equipment (Volvo CE), according to new Terex Trucks global sales and marketing director Sam Wyant.
Wyant said: “We’ve had audits by the Volvo Group on our factories to see what we ca
Terex Trucks global sales and marketing director Sam Wyant
The Motherwell, Scotland-headquartered articulated and rigid truck manufacturer has been “refreshed” by its €123.5 million acquisition last year by
Wyant said: “We’ve had audits by the Volvo Group on our factories to see what we can do to improve their productivity, how can we learn from what the Volvo Group does. If you look at the [machine] design side, those same methodologies are being brought into place.”
He explained that the ‘Volvo Production System’ being applied to Terex Trucks looked at everything from material flow in the workshop, to different techniques for welding and assembly, among other things.
“It’s inspiring the teams to look at the way they do things, and then challenging the norm to make the right improvements,” said Wyant. “The refreshing news for the people in Motherwell is that the company is investing.”
Wyant, who joined Terex Trucks on 1 January this year after nearly three years as Volvo CE’s global road programme manager based in Brussels, Belgium, said that through taking advantage of Volvo CE’s existing dealer footprint and structure, Terex Trucks was also now starting to “fill some of the white spaces” it had in that area.
As an example of the ongoing development of its dealership networks, Wyant said that Terex Trucks had signed up two new North American dealers on the first day of INTERMAT 2015. The company had also planned to finalise the appointment of one new African and a new Eastern Europe-based dealer before the end of the show.
Of the company’s aftermarket capabilities, Wyant added: “We’ve got a full field team that’s dedicated to keeping our customers’ machines running. We’ve improved parts stocking and what we do with our warehouses, and also improved the way we’re tracking machine availability.”
